Contact

One inbox, a human on the other end: support@constellate-atlas.app. We aim to reply within two business days.

Before you write

Many questions — how groups are chosen, why a figure is missing, what counts against your monthly parses — are answered in the FAQ. If your upload failed, the FAQ's troubleshooting section covers the common causes too.

Helpful to include

• The email address on your account
• The title of the graph or upload involved
• What you expected, and what happened instead
• A screenshot, if it's something visual

Schools & institutions

Interested in the Institute plan (25 Scholar seats, invoice billing)? Same address — put Institute in the subject line and we'll set up a call.

Copyright

Rights holders can report content to the same address; see the Terms of Service for how takedown notices are handled.